Successful Delivery Is Guaranteed!
We guarantee your products will arrive safely at your door. Not many merchants will give you this reassurance. In the unlikely event your package is lost in transit or fails to deliver through no fault of your own, we will re-send your order at no additional charge.
We make sure that the package ends up in your hands so that you don't have to worry about
If you are not 100% satisfied with your purchase at Doodah, simply send it back within 7 days for return or exchange. Doodah only accepts items for return or exchange that are in unused condition with the original packaging. A return request (Return Merchandise Authorisation) must be initiated before any item can be returned. We will notify you once the request has been updated.
Goods returned after 7 day grace period, not covered by warranty, are subject to a 20% restocking fee. Products cannot be returned or exchanged after 30 days has passed unless it is under warranty, please check our warranty information here.
In the unlikely case you must return your items to Doodah, please follow these steps.
Log On to Your Account, in your accounts page click on Order History And Details.
Find the Order with the product you wish to return, click the Plus sign and then Details.
Scroll down the page to the Product/s in this order and check the item/s you wish to return.
In the Merchandise Return section click on Make an RMA Slip.
In the next page select the number of parts you wish to return and give an explanation for the return and click Make an RMA slip.
Feel free to contact us should you have any questions regarding our returns process.